Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 2026 - 15:37 AEST
Update - We have released version 10.2.0 which contains a potential fix. We are awaiting feedback from customers.
Sep 19, 2026 - 06:59 AEST
Update - We are continuing to investigate this issue.
Sep 18, 2026 - 21:34 AEST
Investigating - We are investigating an issue where Risk Assessment custom fields (such as Inherent and Residual risk, impact, and probability) are not populating underlying Jira fields after being updated. This may cause workflow validators and automations dependent on these fields to fail. The UI panel continues to display assessment values correctly. We are actively working on a fix and will post updates here.
Sep 18, 2026 - 21:34 AEST
Risk Register for Jira Cloud Operational
Risk Register for Jira Server and Jira Data Center Operational
Risk Register Migration Assistant Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Unresolved incident: Risk Assessment Custom Fields Not Updating.

Sep 18, 2026

Sep 17, 2026

Resolved - This incident has been resolved.
Sep 17, 17:14 AEST
Update - We are continuing to monitor for any further issues.
Sep 17, 17:14 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 15:13 AEST
Identified - The issue has been identified and a fix is being rolled out.
Sep 17, 04:43 AEST

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.